Information

Give a wonderful boutique gift to your family, friends or colleagues. The Еscapeway handmade voucher is an exciting gift that will leave a lasting memory of the incredible adventure experience of famed archaeologist Indiana Jones and the mistique pirate ship of Jack Sparow. This voucher is a perfect gift for special occasions such as anniversaries, birthdays, family holidays, and for colleagues, business partners and more. Escaping from the room is an experience that can unite families, friendships and relationships, but also any workforce, and make it a cohesive and productive work unit. The voucher itself is made by a top graphic designer for the last decade in Bulgaria. The packing envelope is handcrafted and inlaid with lovely wooden gears.

Voucher types

1. Physical / Actual voucher that is customized, printed and placed in a hand-made wooden wheeled envelope.

2. An electronic voucher that is personalized and sent electronically to the customer.

Information needed to customize the voucher

In order to issue you a voucher, you must provide us with the following information in the online form at the bottom of this page:

Your name: Here you must enter the name of the person who orders the voucher.

Your Email: Here you must write the email of the person who donated the voucher.

Your phone: Here you must write the phone of the person who presents the voucher.

Gift from (who the voucher is from): Here you have to write from who you want to write that the voucher was given.

Gift for (who the voucher is for): Here you must enter the name of the individual (s) or legal entity (s) to whom you want to give the voucher / Maximum 25 characters /.

Number of participants: Here you have to choose from the scroll menu how many people you want to donate to the game. / minimum of two, maximum of eight, recommended number of four /.

Method of production

1. By collecting from our address: After filling in and submitting the necessary data for issuing your voucher, your voucher will be ready in 5 minutes. You will be able to pick it up from the room’s address : 1000 Sofia, Solunska Str. 45. The only required thing that we have is to give us a call at +359882321222, at least 30 minutes before you come to the address, so we can provide a facility employee, because we are working with reservations and there’s no a facility employee at any time.

2. By email: After filling in, submitting the necessary data for issuing the voucher and payment by you, your voucher will be automatically generated by our system and an email will be sent to you as an attachment to find the voucher you have purchased. / Please check your spam folder in your mail too. In the absence of such an email within 30 minutes,
If you need any help or assistance with the form , don’t hesitate to contact us at +359882321222

3. By a courier: The voucher could be sent by a courier to any address in the country or office of courier company that we’re working with Econt. There’s an extra charge for courier’s service that you can check at their website.

- When ordering a voucher before 17:00, the voucher will be delivered to Econt's address or office no later than 19:00 the next day, only for Sofia region.

- When ordering a voucher after 17:00, the voucher will be delivered to Econt's address or office no later than 48 hours after the order was created, only for Sofia region.

- When ordering a voucher for delivery outside of Sofia region, the voucher will be delivered to Econt's address or office not later than 48 hours after the order was created.

Prices:

Voucher for two: BGN 100.00

Voucher for three: BGN 120.00

Voucher for four: BGN 140.00

Voucher for five: BGN 160.00

Voucher for six: BGN 180.00

Weekly voucher: 196,00 BGN

Eighth Voucher: 216,00 BGN

Methods of payment

1. Credit / Debit Card - Valid payment method for all types of vouchers and methods of receipt.

2. Easypay - A valid payment method for all types of vouchers and payment methods.

3. ePay Online System - Valid payment method for all types of vouchers and payment methods.

4. BPay / ATM - Valid payment method for all types of vouchers and payment methods.

5. Paypal online system - A valid payment method for all types of vouchers and payment methods.

6. Cash at the office - Valid payment method only for physical voucher issued and method of receipt from the address of the Escape Room.

7. Bank Transfer - Valid payment method only for the electronic voucher issued and the method of receiving the email specified by the customer.

8. Pay on delivery - Valid payment method only for a physical voucher issued and a method of receipt to the customer's address or Econt's office.

Validity

The validity of all vouchers is TWO months from the date of issue, after that period the voucher cannot be used and will be INVALID!

Method of use

1. All vouchers must be used within the period of validity mentioned on the voucher.

2. The voucher must be carried immediately before play and handed over to the room operator. Without physically carrying your voucher, you can't use it!

3. The voucher is used as a means of payment after making a reservation through our online reservation system. The voucher user must first book a day and hour that is convenient for him to play. After creating a reservation, our system will redirect you to the payment methods, there is a button called "Voucher" you press it, you enter the voucher number and your reservation is created and confirmed.